Do I have to use Alan Boswell as my insurer?
Alan Boswell and Sterling are our recommended insurance providers but you are welcome to find an alternative option that works for you. You can find out more about these insurance options here.
If you switch between either of these options, please let us know and we can update our records.
If you decide to use an alternative insurer, please contact us first with a copy of your policy document for us to check to make sure that it matches our terms and conditions.
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Can you offer any other recommended insurance provider other than Alan Boswell?
Yes! We are pleased that we can recommend Sterling Self Drive Hire Insurance as another recommended insurance provider. There are a few key differences between Sterling, and Alan Boswell which you should be aware of before changing insurance ...
My customer doesn’t have correct proofs of address.
If your customer is struggling to find valid proofs of address, we have an address verifier that has been approved for use by Alan Boswell called ID3 Global. Please contact our team with the customers full name, date of birth and address, and we can ...
How can my customer make a claim with their excess insurer?
In order to make a claim, your customer will need: A quote or invoice showing the cost of repairs. A copy of their driver form. Proof on their bank statement that they have been charged by Quirky Campers. They can then make a claim through Questor’s ...
I checked my customers driver form, and they don’t meet the insurance criteria, what do I do?
As per Alan Boswell’s insurance criteria, if the customer meets the below criteria they are covered as standard to drive your vehicle: Age: between 23 and 75 years young. Nationality*: UK, EU driver’s licenses. Length held: Minimum 2 years. Points*: ...
Is there a maximum amount of family and friends bookings I can put through on my campervan?
No, you can have as many family and friend bookings as you like, however please make sure you put these through as bookings on Wheelbase so your calendar will be blocked off to other customers. For insurance reasons, Alan Boswell needs to have a ...