How do mileage charges work?
All customers have a daily mileage limit of 160 miles per day, with each additional mile charge at 20p per mile. This is calculated automatically by Wheelbase when you are checking the van out and back in, and you enter the outgoing mileage, and then the incoming mileage when the van returns.
Related Articles
My customer's DVLA check code won’t work.
Unfortunately DVLA check codes expire after 21 days, so if your customer generated one more than 3 weeks ago, it will not work when you check it. This is also the same if a customer uses the code they generate themselves, this will automatically ...
How do driver forms work?
When a customer makes a booking, they will get an email from the Quirky Team requesting them to add their details to the driver hire form. This email is sent manually by the Quirky Team once a day, so your customer is likely to receive this email the ...
I claimed my customers security deposit and it wasn’t paid to me
Security deposit claims work a little differently to regular rental amounts as they are first claimed by Wheelbase, who then sends this to Quirky Campers’ bank account, where we pay this to the owner. Because of this 3 step process, security deposits ...