Do I Need to Clean the Campervan Before Returning It?
Under our Booking Conditions, the campervan should be returned in the same clean condition as at the start of your hire. This means giving the interior a basic tidy before handing it back - wiping surfaces, sweeping out any excess dirt or sand, and removing all rubbish.
If the campervan is returned in a condition that requires extra cleaning beyond what is considered reasonable, the owner may apply a standard cleaning fee, which will be deducted from the security deposit.
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Something is broken/damaged in my campervan, can I still rent it out?
This would depend on what the issue is. For small aesthetic problems (ie. scratches/dents you have not had the opportunity to fix) we would advise you to contact the customer as soon as possible so they are aware that your campervan might not be ...
I want to delist my campervan, what do I do?
We totally understand that renting your campervan isn’t for everyone. If you decide to delist your campervan, please make sure you block off your calendar so you don’t receive any further bookings. Once you have honoured your existing bookings, ...
My campervan has broken down/is not roadworthy for an upcoming booking, what do I do?
Unfortunately mechanical issues happen from time to time. If this happens to you, please contact your next customer as soon as possible to let them know the full situation. Then please contact the Quirky team where we can either try to find the ...
What is the ‘base rate’ and how is my campervan priced?
The base rate is the minimum daily rate for your vehicle. The base rate is the minimum amount a customer will be charged per night for your campervan (ie. the price for a weekday in February, for example). Don’t panic if this rate looks low, we have ...
My customer has added multiple drivers to the driver form, do they all need to be present for the handover?
Yes, it is an insurance requirement that anyone who is planning to drive your vehicle needs to be present for the handover and sign the driver hire agreement.