Popular Articles
What is the difference between damage and general wear and tear?
While we always support owners being compensated for any damage caused by customers, there is a difference between this and general wear and tear that should not be charged to the customer. An example of this would be if your customer gets a flat ...
Highlights and Description text for Wheelbase listing
Highlights This section will be completed by our Quirky Campers copywriting team. They will optimise the wording for maximum renter appeal and include location-specific SEO keywords designed to improve online search results. Description: PLEASE ...
Excess increase & explanation of difference in security deposit and excess
From the 1st of February 2023, all new bookings will have an excess of £1000. We have listened to feedback from a significant number of owners regarding this and have had it approved by the recommended third party who provide the excess reimbursement ...
When will I get paid for my bookings?
Owner payment runs are done every fortnight on a Thursday. Please make sure you have checked back in any bookings that have taken place by 10pm on the previous Wednesday and they will be paid out to you then.
What is the ‘base rate’ and how is my campervan priced?
The base rate is the minimum daily rate for your vehicle. The base rate is the minimum amount a customer will be charged per night for your campervan (ie. the price for a weekday in February, for example). Don’t panic if this rate looks low, we have ...