What's included in the cost?
The booking price includes everything you need to pick up and drive off your campervan.
Insurance, breakdown cover, kitchen equipment, and cooking gas (if applicable) are all included in the booking price. See the individual campervan pages for exact details of what else is included. There are also ‘optional add ons’ that can be purchased such as bedding, bike racks, awnings, snow chains and BBQs, which vary van to van.
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Is breakdown cover included?
Yes, breakdown cover is included with every Quirky Campers booking. Each owner provides appropriate roadside assistance, recovery and onward travel as a minimum, and you’ll receive the breakdown details at handover. If anything mechanical goes wrong ...
Is bedding included?
The inclusion of bedding varies from van to van, as each owner chooses what they provide. Some campervans include it as standard, while many others offer bedding as an optional add-on that you can select during checkout if you’d like it supplied for ...
How do I release my customer’s security deposit?
Again, this is done automatically by Wheelbase 7 days after the customers booking ends. If you would like to release this to your customer sooner, you can do this by clicking ‘manage security deposit’ then ‘release entire security deposit’ on the ...
How do I authorise my customer’s security deposit?
Wheelbase automatically authorises the security deposit 2 days before your customer's booking begins. You will know that this has been successfully authorised if it appears in green as ‘Security Deposit: Authorised’ under the customers name on their ...
How can my customer make a claim with their excess insurer?
In order to make a claim, your customer will need: A quote or invoice showing the cost of repairs. A copy of their driver form. Proof on their bank statement that they have been charged by Quirky Campers. They can then make a claim through Questor’s ...